Removal of
Patients from Practice List
We would remove patients from our
list in the following circumstances:
- Living
outside the Practice area
- Irretrievable
breakdown of the doctor/patient
relationship
- Violence or
threatening behaviour to any
practice staff
- Rudeness to
any Practice Staff
We have zero
Tolerance Policy of violence against
all practice staff. We will
immediately remove any patient from
our list for violence or abuse
against any Doctor or Employee.
Patients' Rights and
Responsibilities
Our
Responsibilities to you
Your records are
safe with us. The doctors and staff
at Emmett Carr Surgery have a legal
duty to maintain the highest level
of confidentiality about patient
information.
We ask for information about
yourself so that you can receive the
best possible care and treatment. We
keep this information, together with
details of your care, to ensure that
your doctor or nurse has accurate
and up to date information. It
also may be needed if we see you
again.
We will preserve your right to
confidentiality at all times. Any
enquiries we receive about you by
another person (with a genuine
reason) will only be given if we
have your written permission.
Whenever we can we shall remove
details that identify you as an
individual - this applies to other
professionals (solicitors, insurance
companies) and members of your
family. You will be treated as an
individual and given courtesy and
respect at all times.
your
Responsibilities to us
We ask that you treat doctors,
nurses and all practice staff with
the same courtesy and respect. This
courtesy is also requested for their
families.
If you wish to see your medical
records please make a request in
writing to the Practice Manager,
Stella Hague. If your doctor decides
that seeing your records might put
your health at risk, you may only be
shown part of your records or your
request may be declined. You may be
charged a fee for the administration
and time involved.
Please let us know if you change
your name or address and telephone
numbers, especially if ex-directory,
so we can contact you if necessary. |