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Practice Management

Stella Hague

The practice manager is involved in managing all business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Chris Hague

Administrative Assistant

Gail Turner

Practice Care Coordinator

Trudie Moakes

Secretary

Lyn Milnes

Information Officer

Reception

Dawn Roberts

Senior Receptionist

Susan Barber

Senior Receptionist

Lisa Goodwin

Receptionist & Healthcare Assistant

Clare Ward

Receptionist

Amanda Cresswell

Receptionist

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
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